Episode 18 | On Smart Cities | A Conversation with Gurpreet Muctor

In this engaging episode of Engines of Creation, we welcome Gurpreet Muctor, the Chief Data and Technology Officer at Westminster City Council, to discuss the challenges and opportunities of driving innovation in local government. With a rich history in technology and data transformation across various industries, Gurpreet shares his insights into the unique landscape of public sector innovation.

We explore the complexities of implementing smart city initiatives, focusing on how local authorities can leverage technology to address pressing issues such as climate change, housing, and social services. Gurpreet highlights the importance of a people-centric approach to innovation, emphasizing the critical role of citizens in co-creating solutions that enhance their communities.

 

The conversation delves into the enablers of innovation within public organizations, including the significance of agile processes, the necessity of prototyping, and the impact of budget constraints. Gurpreet shares his perspective on balancing the need for technological advancement with the realities of public sector budgeting, arguing for a broader view of return on investment that includes societal benefits.

We also discuss the potential for civic innovation through citizen assemblies and participatory decision-making, exploring how these processes can enhance the democratic engagement of communities. Gurpreet reflects on his diverse career experiences and how they inform his current role, offering valuable lessons on leadership and the ability to navigate complexity with creativity and vision.

Join us for this thought-provoking episode as we uncover the transformative potential of technology in reshaping public services and the importance of fostering a culture of innovation within local government.