Episode 13 | On Doing Innovation | Interview with Karsten Lumbye

This is a special episode, since it is Engines of Creation birthday, one year ago we started this interesting journey and I have to thank all of you for listening and supporting this project. Please don’t forget to like, follow and share our Episodes to help this podcast grow.

As you know innovation is a recurrent topic of this podcast, and to celebrate the birthday properly I decided to invite a real Chief Innovation Officer, so today we delve into the innovative mind of Karsten Lambai Lumbye Jensen, a seasoned pioneer in the realm of new business development and creation. Karsten kicks off the interview with an introduction to his intriguing career trajectory, highlighting his early adoption of groundbreaking technologies such as personal computers, 3D printing, and blockchain. His journey from consulting on PCs at the Danish Technological Institute to exploring the potential of water management as a critical resource showcases his ability to stay ahead of the curve

With Karsten we then address the unique challenges of fostering innovation within a utility company, a sector traditionally perceived as conservative due to the high stakes associated with water safety and quality. He shares his company's ambitious goal to slash the time from concept to market impact from the industry average of 20 years down to just five. This is achieved through a culture that encourages all employees to contribute ideas and a methodology that embraces co-creation with partners and suppliers

The conversation shifts to the concept of controlled chaos in innovation, where Karsten draws on the concept of "Walking in Wilderness" . He advocates for an environment of psychological safety and a balance between maintaining core operations and allowing the periphery of the organization to experiment and innovate. This approach ensures that new ideas can be safely tested and gradually integrated into the main business, fostering a dynamic yet stable environment for change

Karsten also shares his insights on leading innovation, emphasizing the importance of vision, enthusiasm, and the ability to adapt direction as necessary. He stresses the significance of assembling a team smarter than oneself, granting them autonomy, and resisting the urge to micromanage. This leadership style not only accelerates the innovation process but also captures unforeseen opportunities that arise along the way

Lastly, the interview touches on the broader implications of innovation for organizational change. Karsten introduces the concept of Teal Organisation and he discusses the need for agility in decision-making and the decentralization of authority to empower teams. By doing so, companies can become more responsive and evolve more effectively, ultimately leading to a culture that embraces complexity and thrives on continuous improvement.